Zarf Studios Return & Exchange Policy

  1. What You Can Return/Exchange
  • Unused, unwashed, undamaged, and in saleable condition.
  • Returned with all original tags and packaging intact.
  • Complete sets returned together (for example, comforters, cushion covers, and pillowcases).

Time Limits

  • Damaged/Wrong Product: Report within 24 hours of delivery with clear photos and an unboxing video.
  • Unboxing Video: Mandatory for all damaged or incorrect product claims.
  • Return/Exchange Request: Must be initiated within 48 hours of delivery.
  1. What We Don't Accept
  • Products that match your order correctly.
  • Requests made after the specified time limits.
  • Used, washed, damaged, or altered products.
  • Candles.
  • Custom-made items such as Single Bed Bedding.
  • Bed Sheets and Carpets.
  1. How to Initiate a Return
  • Contact us within 48 hours of delivery by raising your request here:
    Place a Refund/Exchange Request>
  • For assistance, contact us:
  • Provide photos of the packed product on the same working day you submit your return request. Requests without these photos will not be accepted.
  • For damaged or incorrect products, you must also provide:
    • Product photos
    • Unboxing video
  1. Refunds
  • Approved returns will be refunded after excluding applicable shipping charges.
  • The original invoice and original packaging are required to process the refund.
  1. Important Notes
  • Zarf Studios reserves the right to reject any return request that does not meet the above conditions.
  • Only one return or exchange request will be entertained per order.


By placing an order with Zarf Studios, you agree to this Return & Exchange Policy.